Why This Policy Applies
By registering on or using h baja, you agree to this Privacy Policy. This policy has been prepared in alignment with Bangladesh's Digital Security Act and the existing data protection framework. Your personal information is a responsibility we take seriously, and we handle it with the utmost respect at all times. Certain information may be collected automatically when you use services on the platform, as clearly outlined in this policy. Our support team is always on hand for any questions or concerns you may have.
This Privacy Policy applies solely to the h baja platform and does not cover any third-party websites or services. We may update this policy from time to time and will make reasonable efforts to notify users of any changes in a timely manner. Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. We encourage you to revisit this page regularly to stay informed of the latest updates.
Types of Data Collected
When you register on h baja, we collect your name, email address, mobile number, date of birth, and residential address. This information is essential for account verification, identity confirmation, and secure transactions. As part of the Know Your Customer (KYC) process required to operate lawfully in Bangladesh, we may also need details from your national ID card or passport. We never collect additional information without your consent. It is the user's responsibility to ensure that all provided information remains accurate and up to date.
Name, email, mobile number, date of birth, password (encrypted), and ID document details for KYC verification.
IP address, browser type, operating system, device ID, and screen resolution.
Transaction records in Bangladeshi Taka (BDT), mobile banking numbers (bKash/Nagad/Rocket), and deposit & withdrawal history.
Login times, pages visited, game play history, betting records, and session duration.
How We Use Your Information
H baja uses collected information only for specific, legitimate, and clearly defined purposes. We use your data to create and manage your account, verify your identity, process payments, and provide customer support. Data is also analyzed to maintain platform security and detect fraud or illegal activity. We may use your information to personalize your experience and keep you informed about relevant offers and bonuses. Your data is never sold to third-party advertisers.
We also use your information to meet legal obligations, submit reports to regulatory authorities, and ensure responsible gaming. Anonymized statistical data is analyzed to improve platform performance and enhance the user experience. You may unsubscribe from promotional emails or SMS messages at any time. h baja never uses your data beyond its original purpose without your consent.
Cookies & Tracking Technologies
H baja uses cookies and similar tracking technologies to make your browsing experience smoother and more convenient. Essential cookies are required for the platform's core functionality and cannot be disabled. Functionality cookies remember your preferred language, login state, and other settings. Analytics cookies help us understand which parts of the platform users engage with most and where there is room for improvement. You can control or disable most cookies through your browser settings, though doing so may limit certain features.
Session cookies are deleted automatically when you close your browser, while persistent cookies are stored for a set period. We are not responsible for cookies set by third-party payment gateways or game providers, though we recommend reviewing their respective privacy policies. h baja does not use third-party advertising tracking cookies without user consent. For more details about cookies, feel free to contact our support team.
Data Retention & Security Measures
H baja uses industry-standard security technologies to keep your personal information safe. All data transfers are protected through SSL/TLS encryption, preventing third parties from reading your information. Data stored on our servers is secured with advanced encryption algorithms and verified through regular security audits. Passwords are never stored in plain text — they are kept securely using hashing methods. Only authorized personnel may access user data when necessary, and they are bound by strict confidentiality agreements.
User data is retained for as long as your account remains active, plus any additional period required by law. Even after account closure, financial transaction records may be retained in accordance with applicable laws in Bangladesh. We maintain regular data backups and uphold a disaster recovery plan. In the event of a data breach, we will notify affected users in a timely manner as required by law.
To keep your account secure, use a strong password and never share your login credentials with any third party.
Sharing Information with Third Parties
H baja never sells your personal information or shares it with third parties for advertising purposes. However, to keep the platform running smoothly, we may share limited data with certain trusted third-party service providers. These include payment processors (such as mobile banking providers), game software providers, and identity verification services. Each party may only use the relevant data for its designated purpose and is bound by strict confidentiality agreements. h baja ensures that all such partners maintain security standards equivalent to our own.
We may be required to share necessary information in response to legal obligations, such as court orders, government investigations, or requests from regulatory authorities. In such cases, we provide only the minimum information required and, where possible, make reasonable efforts to notify users in advance. If h baja undergoes a significant business change — such as a merger or acquisition — user data may be transferred to the new entity, though the terms of this Privacy Policy will continue to apply. If you have any questions about how your data is shared, please contact us directly.
User Data Rights
H baja believes every user should have full control over their own personal information. You may request access to the data we hold about you at any time, and we will provide it within a reasonable timeframe. If any of your information is inaccurate or incomplete, you have the right to request a correction. In certain circumstances, you may also request that your data be deleted, though some information may need to be retained for legal reasons. The right to opt out of promotional communications is always available, and you can do so via the unsubscribe link included in any such message.
The right to request access to all information stored in your account.
The right to correct or update any inaccurate or outdated information.
The right to request deletion of personal data, subject to certain conditions.
The right to object to the processing of your information for specific purposes.
The right to request an export of your information in a structured, portable format.
The right to unsubscribe from marketing emails and SMS messages at any time.
To exercise any of these rights, please contact our support team. We will do our best to respond within 30 business days of receiving your request, and identity verification may be required.
Policy Updates & Contact
H baja may periodically review and update this Privacy Policy. For any significant changes, we will make reasonable efforts to notify you in advance via your registered email or through the platform. The date of the most recent update is displayed at the top of this page so you can always tell how current the policy is. Continued use of the platform after a revised policy is published will be considered acceptance of the new terms. If you disagree with any changes, you always have the option to close your account.
For any privacy-related questions, complaints, or data requests, please reach out to our support team. You can email us directly at support@hbaja.co — we typically respond within 24 to 48 hours. h baja is committed to establishing itself as a safe, transparent, and trustworthy online entertainment platform for users in Bangladesh. Your trust is our most valuable asset, and we work hard every day to earn and maintain it.
Support email: support@hbaja.co | Response time: 24–48 hours
Start Your Secure Experience
Your information is completely secure at h baja. Create an account today and become part of Bangladesh's leading online entertainment platform. If you have more questions, visit our FAQ page.